How to Improve Video Call Quality
telyHD is designed to send and receive crisp, clear HD video.
However, the image quality you experience can be impacted by a number of factors.
The following information is applicable to telyHD, Skype™, and all other video calling applications.
The most important thing both parties need to do is make sure that there is adequate lighting on people’s faces.
Tely Tip: If your couch has a window behind it, close the blinds to eliminate “back lighting” that can darken faces. If you are calling a mobile user, ask them to move to a well-lit area.
Most TVs have an option called Game Mode that creates a crisper image. While this is usually used with video games, this mode will generally improve your telyHD experience. Refer to your TV manufacturer’s guide for instructions or search tely.com/support.
Pause Other Internet Applications
Pause network-intensive applications, such as streaming music, back-ups, large downloads, video on demand, or applications that use large amounts of bandwidth.